Social Media Management
Throughout our management we have helped to develop a winning community management strategy by cultivating and nurturing existing relationships. The strategy eventually leads to higher chances of converting followers and improving the company's ROI.
We have leveraged on technology to listen, monitor and analyze audience behaviour, consumer feedback and improve relationship. With the help of technology it enabled our social media team to act swiftly on complaints and negative mentions. Handling the issue arises and spread across social media in a timely and strategic manner has tremendously reduced damage to the brand's reputation.